Car rental in dubai - Alemad Rent A Car
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Terms and Conditions

          

Passport copy & Resident Visa copy / For Tourist visa required Valid Entry stamp copy / Tourist Visa Copy.

Tourist/Visit Visa Holders: If you are visiting on a tourist visa, you must have an international driving license in addition to your home country driving license (which must be valid for over 1 year), passport, and visit visa page/entry stamp.

UAE Residents: Drivers holding a UAE resident visa must have a valid UAE driving license that is at least 6 months old. If the UAE license is less than 6 months old, a home country driving license that is over 1 year old is acceptable.

Authorized Drivers: Only the driver whose license is specified in the agreement is authorized to drive the vehicle. Additional drivers may be added for AED 100 + VAT per agreement, per month.

Driver Age Requirements

Standard Age Requirement: Drivers must be at least 22 years old.

For Drivers Aged Below 22: please contact our booking agent to discuss available options and insurance coverage policies.

Alcohol and Drugs: Drivers must not be under the influence of alcohol or drugs while driving.

Security Deposit: A security deposit of AED 1,000 is required via Visa or MasterCard. The deposit will be refunded within 30 days after the vehicle is returned.

Payment: The rental amount must be paid in advance. For credit card payments, only a copy of the front page of the credit card is required.

T&C APPLY

Coverage: All our vehicles are comprehensively insured. In the event of an accident for which you are at fault or in a "Hit and Run" incident where the third party is not identified, your liability will be limited to AED 1,500. This excess can be reduced to AED 0 by purchasing a Super Collision Damage Waiver (SCDW) for AED 300 per month at the time of signing the agreement.

Police Report: A police report is required in all cases of accident.

Maintenance Responsibility: You are responsible for bringing the vehicle in for service and maintenance. Please contact our operations department at least 24 hours in advance to arrange for servicing.

Replacement Vehicle: We will provide a replacement vehicle during maintenance and accident repairs. In the event of an accident, a replacement vehicle will be provided once the original police report is submitted. The replacement vehicle will be similar to the original but may not be the same make and model.

Standard Mileage: Our rental rates include up to 4,500 km per month or 200 km per day.

Additional Mileage Charges: Any mileage exceeding the included limit will be charged as follows:

Saloon and SUV: AED 0.30 per km

Premium Cars: AED 3 per km

Salik Charges: Salik (toll) charges are AED 5 per toll.

Traffic Fines: A 10% service charge will be applied to all traffic fines in addition to the actual fine amount.

Delivery: Delivery is available only within Dubai. Delivery charges vary depending on the location and rental agreement. No deliveries are made outside of Dubai or after working hours. For airport deliveries, a fixed rate of AED 150 + VAT applies during our working hours.

Pick-Up: Pick-up service is available only within Dubai. Pick-up charges vary depending on the location and rental agreement. No pick-ups are made outside of Dubai or after working hours. For airport pick-ups, a fixed rate of AED 150 + VAT applies during our working hours.

Working hours are 9:30 am to 8:00 pm, Monday to Saturday, and 11:00 am to 7:00 pm on Sunday.

Vehicle Return

Return Location: Vehicles must be returned to our JLT office during working hours: from 9:30 am to 8:00 pm, Monday to Saturday, and 11:00 am to 7:00 pm on Sunday.

To accept and pay for all fines, road tolls, road taxes, and expenses incurred through violation of traffic, municipality, and local laws. Owner reserves the right to charge these to the hirer’s account or credit card or transfer on to the driving license without approval irrespective of delay and with no preset time limit.

To pay for any loss, damage, rental, legal, and service charges for the period the vehicle is impounded or taken over by the traffic department, police, RTA, the municipality, or any other government authority for any offense committed by the hirer.

Termination by Owner: The owner reserves the right to terminate the contract, repossess the vehicle, and charge an early termination fee if the vehicle is misused, used for illegal activities, incurs frequent traffic fines, or if rental charges are not paid within 7 days of the due date.

Non-Refundable Fees: In the event of early termination by either party, rental amounts for monthly, weekly, or daily agreements will not be refunded or credited towards future bookings.


Level to Level

The vehicle will be provided with a full tank of fuel or at a specific level. You are required to return the vehicle with the fuel level at the same level as when it was received. Failure to do so may result in additional charges.